Terms of service

BYBUSI PRIVACY POLICY

Last updated: 23 September 2026

ByBusi respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website or purchase products from us.

1. INFORMATION WE COLLECT

When you place an order or interact with our website, we may collect information such as:

  • Your name;
  • Contact number;
  • Email address;
  • Delivery address;
  • Billing information;
  • Order details; and
  • Information you provide when contacting customer support.

Payment information may be processed by our third-party payment provider and may not be stored directly by ByBusi.

2. HOW WE USE YOUR INFORMATION

We may use your information to:

  • Process and fulfil your orders;
  • Arrange delivery;
  • Process payments;
  • Communicate with you about your order;
  • Respond to enquiries;
  • Provide customer support;
  • Improve our website and services;
  • Send marketing communications where permitted; and
  • Comply with applicable legal requirements.

3. SHARING YOUR INFORMATION

We may share relevant information with trusted service providers where necessary to provide our services.

This may include payment providers, courier companies, website service providers and other suppliers assisting us with operating the business.

We do not sell your personal information to third parties.

4. PAYMENT INFORMATION

Payments may be processed through third-party payment providers.

These providers may have their own privacy policies and security measures.

ByBusi does not request or store your complete banking PIN or card PIN information.

5. COOKIES

Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage and improve your shopping experience.

Third-party services used on our website may also use cookies.

6. MARKETING

If you receive marketing communications from ByBusi, you may unsubscribe where an unsubscribe option is provided.

You may also contact us if you no longer wish to receive direct marketing, subject to applicable legal requirements.

7. PROTECTING YOUR INFORMATION

We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. YOUR PRIVACY RIGHTS

Subject to applicable law, you may have rights regarding your personal information, including requesting access to certain information held about you and requesting correction of inaccurate information.

POPIA establishes requirements for the lawful processing and protection of personal information in South Africa.

For privacy-related requests, please contact us using the details below.

9. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services.

ByBusi is not responsible for the privacy practices of websites that we do not operate.

Please review the privacy policy of any third-party website you visit.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

The latest version will be published on our website together with the date it was last updated.

11. CONTACT US

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

ByBusi
Email: busisgauke@gmail.com
Phone/WhatsApp: 071 128 7255
Website: www.bybusi.co.za

We value your privacy and appreciate your trust in ByBusi.